PagerDuty Pro
PagerDuty Professional · per-seat billing
Free forever — Telegram, email, webhooks and audit log included. Voice and SMS quotas scale with the plan; overage runs on transparent pay-as-you-go credits.
Free trial and free plan
Use the free plan to verify Telegram, voice calls, email and webhook alerts. When you need more recipients or SMS/WhatsApp limits — start a 7-day trial of the plan you want.
First verify the basic incident workflow: recipients, Telegram, voice calls, email and API.
Plan limits change capacity, not the mental model. Teams can evaluate multi-channel escalation early.
Test retries, acknowledgments and routing before a real incident depends on the setup.
Scale recipients, team seats, voice calls, SMS, WhatsApp, Viber and SLA support as needed.
Start free. Upgrade when you're ready. Cancel anytime.
Per-company vs per-seat
Most competitors price per user. At 25 responders that adds up — fast. WardenPoint bills per company, not per seat.
PagerDuty Pro
PagerDuty Professional · per-seat billing
Opsgenie Standard
Opsgenie Standard · per-seat billing
WardenPoint Pro
WardenPoint Pro · one flat fee, 25 members included
Competitor prices reflect public list rates at the time of writing and compare the alerting/escalation tier only — feature-parity with full incident-management suites varies. Per-seat plans scale linearly with the team; per-company plans do not.
SMS and voice economics
Every plan explains channel capacity up front. Voice calls and SMS are designed for urgent escalation, while Telegram, email and API alerts keep routine notification costs predictable.
Plans list recipients, team seats, monthly voice-call allowance and SMS capacity so on-call costs are not hidden behind vague channel access.
Use lower-cost channels first, then escalate to SMS or phone only when acknowledgement matters or a critical incident is still unresolved.
Once included capacity is used up, credits or top-ups cover additional SMS, PSTN calls, WhatsApp or Viber without changing the core workflow.
Carrier prices differ by country and destination. High-volume teams should confirm expected destinations before relying on a fixed monthly incident budget.
Pricing questions
No card to try Telegram alerts, audit log and the REST API. Add voice and SMS credits only when on-call needs them.