Incident alerting

Never miss a critical alert again.

WardenPoint is incident-alerting software for on-call teams. It routes alerts from your monitoring stack — Grafana, Prometheus, Sentry and any webhook — and escalates through your team until someone acknowledges, across every channel your engineers already use.

Uptime target
99.99%
P99 dispatch
~142ms
Delivery channels
8

Alert that survives a bad day

LIVE
  1. +0s
    Grafana — p99 latency above SLO · webhook fired
  2. +2s
    WardenPoint — Telegram voice + ringtone to primary on-call
  3. +180s
    Voice fallback — Telegram unreachable · PSTN call placed
  4. +184s
    Responder — DTMF 1 pressed · chain cancelled

Sources

Plug into the tools your team already runs

Grafana, Prometheus Alertmanager, Sentry, Zabbix, Uptime Kuma, Laravel — or any service that can POST JSON.

Anatomy of an alert

One webhook in. Multi-channel timeline out.

Source posts a webhook or REST call, WardenPoint normalises it, the channel resolver picks recipient channels, escalation runs until acknowledged. Same contract everywhere.

  • Same payload contract for every source — Grafana, Prometheus, Sentry or custom
  • Channel resolver picks Telegram, voice call, SMS, email, WhatsApp per recipient policy
  • Acknowledgement from any channel cancels the escalation chain
  • Every dispatch writes a JSON audit line — replayable for postmortems
Canonical alert payloadPOST
POST /api/v1/notifications/send
 
{
"recipient_uuid": "00000000-0000-4000-8000-000000000001",
"message": "Checkout p99 latency above SLO",
"priority": "critical",
"source": "grafana"
}

Delivery channels

Five ways to reach a human at 3 AM

Pick the channels each recipient prefers and mix them per severity, so the right alert reaches the right engineer the way they'll actually see it.

What changes

Concrete outcomes from teams running WardenPoint

10×fewer per-seat costs

Per-company billing

A 25-person team pays $29/mo on Pro instead of $525 on PagerDuty Pro. Same alerting tier, dramatically lower bill.

~142msP99 dispatch

Fast platform path

From API ingest to channel hand-off, we measure single-digit milliseconds. Carrier-side latency is the realistic delay for voice/SMS.

100%of dispatches

Audit trail

Every dispatch, retry, acknowledgement and resolve writes a JSON line. Post-mortems read from one timeline, not five tools.

Plans That Scale With Your Team

Start free. Upgrade when you're ready. Cancel anytime.

MonthlyYearly

Team

First real on-call team

$9/mo$12

14-day free trial. No credit card required.

What's included:

  • 50 recipients · 3 team members
  • 5,000 notifications / month included
  • On-call rotations + 3 outbound webhooks
  • All channels: Telegram (text + Bot), Email, Slack, Teams, WhatsApp, Viber
  • PSTN voice calls — pay-as-you-go via credit balance
  • Everything in Free
Most Popular

Pro

Production teams — PagerDuty alternative without per-seat

$29/mo$39

What's included:

  • 250 recipients · 10 team members
  • 25,000 notifications / month included
  • 500 Telegram VoIP calls / month (bypass DND, free for recipient)
  • Delivery analytics + Microsoft SSO + anomaly detection
  • 180-day audit retention + Custom TTS (OpenAI)
  • Everything in Team
Best Value

Business

Bridge between Pro and Enterprise

$89/mo

What's included:

  • 750 recipients · 30 team members
  • 75,000 notifications / month included
  • ElevenLabs premium TTS + Custom TTS (OpenAI)
  • Priority support · 180-day audit retention
  • 25 outbound webhooks · all channels included
  • Everything in Pro · Telegram VoIP calls
Enterprise

Enterprise

Tailored for your organization

Contact Us

Custom pricing for your organization

What's included:

  • Unlimited everything
  • Dedicated account manager
  • Custom integrations + onboarding
  • 99.99% SLA guarantee
  • Dedicated infrastructure + advanced security
30-day money-back guarantee

Common questions

Frequently asked

Yes. The Free plan covers 5 recipients, 200 notifications / month, Telegram (text/voice/VoIP), email, Slack + Teams, 1 outbound webhook and a 14-day audit log. No card required. PSTN voice and SMS start on Team for $9/mo.
Free forever

Run your first escalation chain in five minutes

Add a recipient, point Grafana at a webhook URL, fire a test alert. The audit timeline tells the story end to end.

  • Free plan forever
  • Audit log built in
  • Per-company billing