Incident alerting

Wake your on-call team — even on Do Not Disturb.

WardenPoint routes alerts from Grafana, Prometheus, Sentry or any webhook and escalates until someone acknowledges. Real Telegram voice calls ring through Do Not Disturb — free for the recipient — with an automatic phone-call (PSTN) fallback when the app can't be reached.

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Uptime target
99.99%
Median latency
~20ms
Delivery channels
8

Alert that survives a bad day

LIVE
  1. +0s
    Grafana — p99 latency above SLO · webhook fired
  2. +2s
    WardenPoint — Telegram voice + ringtone to primary on-call
  3. +180s
    Voice fallback — Telegram unreachable · PSTN call placed
  4. +184s
    Responder — DTMF 1 pressed · chain cancelled

Sources

Plug into the tools your team already runs

Grafana, Prometheus Alertmanager, Sentry, Zabbix, Uptime Kuma, Laravel — or any service that can POST JSON.

Grafana
Prometheus
Sentry
Zabbix
Uptime Kuma
Laravel
Webhooks

Anatomy of an alert

One webhook in. Multi-channel timeline out.

Source posts a webhook or REST call, WardenPoint normalises it, the channel resolver picks recipient channels, escalation runs until acknowledged. Same contract everywhere.

  • Same payload contract for every source — Grafana, Prometheus, Sentry or custom
  • Channel resolver picks Telegram, voice call, SMS, email, WhatsApp per recipient policy
  • Acknowledgement from any channel cancels the escalation chain
  • Every dispatch writes a JSON audit line — replayable for postmortems
Canonical alert payloadPOST
POST /api/v1/notifications/send
 
{
"recipient_uuid": "00000000-0000-4000-8000-000000000001",
"message": "Checkout p99 latency above SLO",
"priority": "critical",
"source": "grafana"
}

Delivery channels

Reach a human on the channel they already use

Eight delivery channels — Telegram, voice calls, SMS, email, WhatsApp, Viber, Slack and Teams. Pick the ones each recipient prefers and mix them per severity, so the right alert reaches the right engineer the way they'll actually see it.

Telegram
Voice calls
SMS
Email
WhatsApp

See it in action

The dashboard your on-call actually uses

Not a mockup. This is the live WardenPoint dashboard — delivery stats, escalation policies, recipients and a full audit feed.

Dashboard — sent, delivered and failed at a glance, with volume over time and channel breakdown.
Dashboard — sent, delivered and failed at a glance, with volume over time and channel breakdown.
Analytics — delivery rates, per-channel speed and an activity heatmap.
Analytics — delivery rates, per-channel speed and an activity heatmap.
Live feed — every dispatch, acknowledgement and failure on one timeline.
Live feed — every dispatch, acknowledgement and failure on one timeline.
Recipients — each person's channels (Telegram, email, phone) and delivery status.
Recipients — each person's channels (Telegram, email, phone) and delivery status.
Groups — responders organized into rotations like Backend On-Call or Infrastructure.
Groups — responders organized into rotations like Backend On-Call or Infrastructure.

What changes

What changes for your on-call

18×lower than per-seat pricing

Per-company billing

A 25-person team pays $29/mo on Pro instead of ~$525/mo on PagerDuty Professional — list price at time of writing, alerting/on-call tier only. Same job, far smaller bill.

~20msmedian API latency

Fast platform path

From API ingest to channel hand-off the platform path is tens of milliseconds — about a 20ms median API response. Carrier-side latency is the realistic delay for voice/SMS.

JSONLper dispatch

Audit trail

Every dispatch, retry, acknowledgement and resolve writes a JSON line. Post-mortems read from one timeline, not five tools.

Plans That Scale With Your Team

Start free. Upgrade when you're ready. Cancel anytime.

MonthlyYearly

Team

First real on-call team

$9/mo$12

14-day free trial. No credit card required.

What's included:

  • 50 recipients · 3 team members
  • 5,000 notifications / month included
  • On-call rotations + 3 outbound webhooks
  • All channels: Telegram (text + Bot), Email, Slack, Teams, WhatsApp, Viber
  • PSTN voice calls — pay-as-you-go via credit balance
  • Everything in Free
Most Popular

Pro

Production teams — PagerDuty alternative without per-seat

$29/mo$39

What's included:

  • 250 recipients · 10 team members
  • 25,000 notifications / month included
  • 500 Telegram VoIP calls / month (bypass DND, free for recipient)
  • Delivery analytics + Microsoft SSO + anomaly detection
  • 180-day audit retention + Custom TTS (OpenAI)
  • Everything in Team
Best Value

Business

Bridge between Pro and Enterprise

$89/mo

What's included:

  • 750 recipients · 30 team members
  • 75,000 notifications / month included
  • ElevenLabs premium TTS + Custom TTS (OpenAI)
  • Priority support · 180-day audit retention
  • 25 outbound webhooks · all channels included
  • Everything in Pro · Telegram VoIP calls
Enterprise

Enterprise

Tailored for your organization

Contact Us

Custom pricing for your organization

What's included:

  • Unlimited everything
  • Dedicated account manager
  • Custom integrations + onboarding
  • 99.99% SLA guarantee
  • Dedicated infrastructure + advanced security
30-day money-back guarantee

Common questions

Frequently asked

Yes. The Free plan covers 5 recipients, 200 notifications / month, Telegram (text/voice/VoIP), email, Slack + Teams, 1 outbound webhook and a 14-day audit log. No card required. PSTN voice and SMS start on Team for $9/mo.
Free plan

Run your first escalation chain in five minutes

Add a recipient, point Grafana at a webhook URL, fire a test alert. The audit timeline tells the story end to end.

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  • Free plan
  • Audit log built in
  • Per-company billing