About WardenPoint

Alerting built by people who answered too many 3 AM pages.

WardenPoint is an independent platform for multi-channel incident alerting and escalation. We focus on one thing — getting the right alert to the right person at the right time — and we charge per company, not per seat.

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What we are

An alerting + escalation platform built on Laravel and Asterisk, with Telegram VoIP, PSTN calls, SMS, WhatsApp and email. Eight delivery channels. One declarative escalation chain. Honest pricing.

Delivery channels
8
P99 dispatch
~142ms
Uptime target
99.99%
Audit-ready history
JSONL

Mission

End missed alerts.

Most incidents are not caused by missing monitors. They are caused by alerts that fired and nobody answered. WardenPoint is the layer between detection and human response: we route, escalate, retry and audit until acknowledgement happens. Everything else — postmortems, status pages, runbooks — we leave where it already lives.

Values

Four things we won't compromise on

Reliability over features

An alerting tool that drops alerts is worse than no tool at all. We ship slowly and test failure paths before happy paths.

Real innovation, not buzzwords

Telegram VoIP, declarative escalation, JSONL audit — we ship what genuinely improves on-call life, and we say no to noise-reduction marketing without evidence.

Support, not gatekeeping

Founders read every support thread. Paid plans get priority but free plans never get ignored.

Honest security

TLS in transit, scoped API keys, UUID-only public IDs, multi-tenant isolation. We do not claim certifications we have not earned.

Principles

How we build

The boring engineering decisions that quietly determine whether your 3 AM pages get through.

  • 1

    Declarative escalation as data

    Chains live in version-controlled configuration files, not opaque UI clicks. Reviewable in pull requests, testable in CI.

  • 2

    JSONL audit, stable schema

    Every dispatch is one append-only line. New fields are added; old fields never disappear. Your parsers stay valid for years.

  • 3

    No per-seat tax

    Per-company billing. Add the 10th or 25th responder for free. We win when teams expand, not when invoices balloon.

  • 4

    Honest free tier

    Webhooks, audit log, Telegram VoIP and 25 recipients on Free — forever. The free tier is the product, not a teaser.

  • 5

    Boring tech, on purpose

    Asterisk for PSTN, MadelineProto for Telegram VoIP, Laravel for the dispatcher. Boring tech that runs for years.

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  • Free plan forever
  • Per-company billing
  • No certification theatre