Legacy appliance with no webhook
A UPS, NAS or older monitor that only emails on fault. Point it at a per-device address and escalate to a phone call when nobody acknowledges.
Every legacy tool can send an email. Give each WardenPoint integration its own inbound address, point your monitor's alert email at it, and we parse the subject and body into a routed, acknowledgement-aware alert.
Anatomy of an alert email
LIVESetup
Anything that can send an email can drive WardenPoint — cron jobs, appliances, SaaS tools without a webhook, or a legacy monitor you can't change.
In Alert integrations, add a source of type Email. We mint a unique inbound address for it — your capability key, not a shared mailbox.
Paste the address wherever your tool sends alert notifications. No API key, no signature — the address itself is the secret.
Choose Smart correlation so a firing email and its later recovery collapse into one incident, or one alert per email. Add a sender allowlist if you want to lock it to known domains.
Wire format
The subject becomes the title; severity and firing/resolved come from keywords. Need exact control? Add structured lines to the body and they override the heuristics.
Routing recipes
Run separate inboxes through separate integrations so each source gets its own routing, threshold and on-call group.
A UPS, NAS or older monitor that only emails on fault. Point it at a per-device address and escalate to a phone call when nobody acknowledges.
Migrating off a tool that emailed a per-service alert address? Recreate the same flow here — one address per service, the same escalation behaviour, a fraction of the cost.
A cron or script that emails on failure. Add severity: critical and dedup_key: backup-nightly to the body for exact severity and correlation, no guessing.
Email integration FAQ
Create an Email integration, send a test message to its address and watch it route through your escalation chain.